Doordash sent to wrong address. It's also good to have a bag with a flat .

Doordash sent to wrong address Please contact the moderators of this subreddit if you have any questions or concerns. One of the main reasons this may happen is because the driver didn’t have enough information to determine the correct drop-off location. Doordash always tells you to leave it on the ground and move on to the Drivers are responsible for getting the food to the right door, but you can help yourself by making sure your house is well lit and including a warning and description, e. She proceeded to inform me that she was 20 miles away from home. Here’s hoping things improve for you like they did for me. And if the customer is texting me ill read that too. if all else fails, then i agree that you should dispute the charge. You deliver to the address listed and you take a picture of the food at Conclusion: DoorDash Driver Going the Wrong Way. I am a bot, and this action was performed automatically. (which is on the other side of the building) Adding a new address doesn't do anything. We contacted support SEVERAL times, but they continue to say that doordash policy is that a team investigates before a refund is given. anyways, I had an order that was delivered to a business park. Could be more money for you. Exactly. Don't rely on mailbox signs, since it can be misleading which house that mailbox belongs to. When you open the bag you realize something’s not right: your order was delivered to the wrong address. The wrong address can make it impossible to receive the food. Support says crazy things. DoorDash drivers or Dashers going wrong is rare thanks to the high accuracy and effectiveness of navigation apps like Google Maps. I can key my address on the site the way Hunt County TX 911 has given, and Doordash will drop the directional "W". So I decided to say eff it and walked over there and picked up the food. 0 coins. The very day my grace period was over with DoorDash I had a couple of these issues pop up, and to top it off a customer gave me the wrong address as well for one of them. Customers can access the I was sent to a very much wrong address the other night. This can be particularly challenging at night when The address is correct in the app, and we even write additional comments to make it easier (Upper Middle apt #1). I'll check to see where that would take me to on the map but I've learned to enter the printed address manually and drive there when I see these The address shows up incorrectly in tbe Doordash app for me quite often. I checked google's gps directions and found that it was pointing to the wrong building. If DoorDash delivers to the wrong address, the first step is to contact their customer support team as soon as possible. I've ordered doordash maybe 5 times, and it keeps sending the driver to the wrong location a half-mile away despite putting in the correct address. DD doesn't give the address the customer does. It's also good to have a bag with a flat When DoorDash delivers the wrong address, it is essential to check the delivery address before ordering. When an incorrect order arrives, the first step is to use the DoorDash app, which offers a user-friendly interface to streamline the complaint process. It's supposed to be the same thing, but it's not that the independent app took me to the correct address the other 2 times. I've had customers tell me to call before leaving the restaurant. The same thing has happened to me before. I was frustrated that it took so much arguing over $20 when Edit: OK, so the dasher sent it to the wrong address. In the DoorDash app, there should be an option to adjust the map pin for your residence. Discrepancies in your mailing address or email could result in the form being sent to the wrong location. The DoorDash’s Policy for Misdelivered Orders. I had something similar happen on a Pizza order so I contacted support and they sent me an additional $8 for the 8 miles extra that I drove total to and from the incorrect address. Can’t get a refund on wrong address I placed an order today on the mobile app and confirmed my address twice, one when you first open the app on the top left and when you’re checking out. Instead, they’ve got a plan to fix the mix-up. So I had both the app and the customer sending me to wrong locations🤪 I ended the day shaking an angry fist. I had one time the customer put in W 900 xxxxx street. Doordash sent my Dash kit to the wrong address, how do i fix this? App Issues One piece of advice I can give though is to never use the Doordash bag. I had an order last week that had a glitch in the Google maps directions that doordash provided me, and it took me to the wrong place 5 miles away. Crypto I've had the wrong address 2 maybe 3 times since I've been dashing where the customer would hit me up right before I'd arrive and realize they forgot to change the address. I tried changing it to the grocery store literally across the street from me, but the driver still got thoroughly lost and told me they just went where the app sent them. Even if the customer gives the wrong address, to avoid being at my fault, deliver to the pinned location. NOTE: Deactivations for wrong order delivered violations only take into account your last 100 deliveries, or your first 50 deliveries if you are a new dashers. Had to show her where the address was on the Doordash order SMH Reply reply Taramonia • Yeah the amount of times it was delivered to the wrong address or they came back because the patient wasn't there/refused delivery, or the If I don't know and the person is unresponsive, I leave it at the pinned location. I went to a gated community, where after some confusion the security guard outside realized that I had been sent to the wrong place. Well, it was the correct address in the app, the customer forgot the EAST part on the street name. If applicable, add in the apartment number or suite and any delivery instructions. Nevertheless, they are not completely Ordered Little Caesars pizza and they delivered through Doordash. Don’t go to any address sent in App without contacting DoorDash support first and having them ok it. They probably work at the hospital and forgot to change their address to their home address when they placed the order. Or are they telling you that address is wrong and want you to go to a different address? I go to the address on the app. The default Map pin is king. Learn how to handle the situation professionally, ensure you get comp To resolve the issue of a wrong delivery address, follow these steps: Contact DoorDash’s customer support team: Reach out to DoorDash’s customer support team as soon When an incorrect order arrives, the first step is to use the DoorDash app, which offers a user-friendly interface to streamline the complaint process. And recently I've started dashing, again and try to get a DoorDash monitors your every move so they will know if you didn’t go to the address listed and won’t allow you to mark the delivery as completed at another address. Did you send it to the wrong address? Sometimes GPS shows a slightly different address than what's in support is pretty much useless, i would do what someone else on here said and disconnect till you get an agent that’s actually helpful. I use the default navigation that shows the customer's pin. I've had 2 customers enter the wrong address and then blame me. Mine are usually Taco Bell. At the outset, if your DoorDash is delivered to the wrong address, you should report it to DoorDash immediately. The owner came out as I had the food in my hand so I played it off as "Oh, sorry this is the wrong address for this order. Somehow my order got sent to another address that I had saved onto try account and I just got off a chat with an agent and they’re saying I can’t get a refund. Business, Economics, and Finance. Not just on doordash but grubhub as well. The company will not allow your order to be delivered if the address does not match the one you gave. Ensuring your contact information is up-to-date in the DoorDash system can prevent such issues. 3. Then I use Apple Maps for the general turn by turn. If it takes you to the correct address the issue is with the info DD sent to Apple Maps - maybe incorrectly formatted or along However, I only deliver locally and I know every inch of my town; and never get lost trying to find an address or apartment door. Best. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Click Save Has anyone else been sent to a wrong address for a restaurant? I was sent to a location that was 15 minutes away from the actual restaurant and now Contact the customer, and if the address is incorrect use your digression on whether or not you want to make the delivery. I always wind up looking like a fool when I blindly follow these. Fair enough, but still there is a giant sign stating the address. I probably get 1ish wrong address per dash, so probably every 2-3 hours of working I run into something similar And it STILL tries taking me to the wrong address, even though the customer entered their address correctly. If not, let support know the order has to be cancelled due to incorrect address. But decide that the correct address is on my way home. I wasnt going to leave the order at the wrong address since I eventually figured out it was going to a Wendy's employee in the area I dash in. . I see those notes all the time and sometimes I'm just baffled by them. (Common tactic) they are trying to order from a restaurant outside their delivery range. Numerous times we have had the doordasher call and say they are the location, but they DoorDash sent me to one of the locations but with the persons order that was for the other restaurant. The GPS pin was on top of the apartment building so it was at the correct location but it still gave the wrong address for If the address was "1111 Purple Dr. Q&A. One time doordash sent me to the wrong house so I used Apple Maps. zerostar83 • I am so confused. He then gave me the home address which was like 12 minutes away It happened to me 3 times today. There is a taco bell one mile away from me. r/doordash. When the driver looks at the order, the first map shows me at the right spot but the navigation app will send them to where it Customer probably called Papa Johns after placing the order and changed the address. Old. Both the dd gps and regular google maps kept taking me there so I suggested she might have put the address in wrong by accident and sent her screenshots of the address she put in the app as well as the google maps entry for that address showing the dead end. When I put the same address in Google with the W and without, it gave me too different spots, neither matched the Uber eats pin. Just sharing a general annoyance lol . Go to doordash r/doordash. 9 in 10 times these are totally wrong, in my experience. Go to the address on the app, contact support, refuse to go to the new address. 227 votes, 183 comments. View community ranking In the Top 1% of largest communities on Reddit. If I'm lost I call. ” The customer can resolve this through DoorDash We have ordered numerous times from doordash and something in the last couple of months has caused our orders be sent to the wrong address. Unofficial DoorDash Community Subreddit. I’ve tried messaging support at least 4 times about it (just to save some confusion of dashers who aren’t familiar with the area) and even sent If this happened because it was dark, consider getting a small flashlight you can carry in your pocket. So either the customer input the wrong address or maps took you to the wrong address. I've had customers tell me to use Waze bc Google has it wrong. Call DoorDash and tell them everything. I was using the in-app navigation, then looked it up on Google to figure out what was going on, contacted dasher support, and before they got me any help I went back to the map in the app and it figured I have this problem as a customer. Reply reply BiffBiffkenson • If you input the address manually and it still takes you to the wrong address the issue is with Apple Maps. He called and apologized and gave me an extra $5 in cash. " Pretending like I was the driver. On DD, I dropped it at the pin because she kept changing the address, couldn't give me the name of the complex, etc. , GPS will take you to the wrong house! Dashers who repeatedly deliver the wrong orders to clients could lose access to the DoorDash platform, as noted in the Service Provider Platform Access Policy. Dasher delivered to wrong address, showing wrong house number in the photo and pizza sitting in their open garage. I asked him to confirm if the building was his address and then he said he messed up and forgot to change the address to his home because he usually orders lunch from his office. Look no further, in this post I share with you some tips for dealing with DoorDash when they deliver to the wrong address. So I enter the address in my gps, and bring them their food on my way home. It allowed me to click arrived and everything and the restaurants aren’t even near I just accidentally delivered an order to the wrong address for the first time 6,000 deliveries later, the customer insisted that I not go back and correct the mistake but I am thinking I will get a Discover what to do if a DoorDash customer gives the wrong address in this quick guide. Door dash is the worst possible food delivery app you can use. In addition, you need to check that the driver was using the correct address. Then when I went to deliver the food, the address doordash put in my GPS was a completely wrong address, like so wrong it was literally on the opposite side of town from where it was supposed to go. After the first time, I stopped letting the doordash google map take me and typed in the address on my Google map app. Delivered to the wrong address and received the runaround on a refund Usually an item is missing and DD does do the credit thing for that, but today sent me over the edge with their customer service. Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another. Most of the people trying to get you to go somewhere else is trying scam you into going to somewhere out of normal range that DD allows. I am a store manager for a restaurant and the past week we have had multiple drivers be sent to the wrong pick up location, like instead of coming to the store one driver was sent to a pool, one was sent to the middle of a roundabout, and one to a completely different store. Delivered to wrong address? Advice Hi all! Newer dasher here, usually do instacart and DD here and there but today I solely did DD. I've been contacted several times to deliver to "different" addresses, and i responded by calling doordash. Bad address can cause this. Plus they have that stupid gap at the corner that lets heat out. Click Save Address. Wrong street and wrong number house, about 7 minutes away from the actual destination. Period. The app had the number and street address but wrong town (it was east “town” instead of just “town”) Contacted support, After 20 mins of trying to explain this to them, and they offered me $5 to go to new address, but I wasn’t heading in that direction and had to go in the opposite direction. 326K subscribers in the doordash community. Their address was outside that restaurants delivery zone, so they put an address in that was fully expecting a driver to be nice and just bring them the food. The order was dropped off, and the picture received was a random house that I've never seen before. Again, if you go the new address without contacting support, the loss is on you. The process to report an order that is delivered to the wrong address is straightforward Did DoorDash deliver your food to the wrong address? You are probably wondering what you should do. (even thought the picture sent by the driver showed it was left at the wrong address) and he said I would receive a call Learn steps to take if you didn't receive a 1099 from DoorDash, including confirming income thresholds and filing taxes correctly. tried calling support multiple It’s dark, no one around. The W actually caused issues. Learn how to handle the situation professionally, ensure you get comp There are only a few reasons you’d need to send anything to the official DoorDash headquarters. Order sent to the wrong restaurant location . I submitted corrections to google and they were accepted and now the address in doordash matches the map exactly. According to Doordash policy, an incorrect address is Reporting Issues to DoorDash. I Yeah the photo was taken from the street showing the wrong address on the side of the house so yeah. Support will tell you to go to the original address and complete the delivery. This will now become It wasn’t a wrong address. Summary: Follow the MAP pin. Go to doordash r/doordash • by ThePsychoKnot. It will show you where DoorDash believes your apartment is located, and you can move it accordingly to the right location. maybe the navigation will take us to a Road instead of a Boulevard, or the Pin will be in the backyard of I have sent 32 deliveries this week via DD, and of those, 8 were delivered to the wrong address. Take the L, Learn and adapt to the problem. I've talked to customer service and it was fixed for a day, but came back. Call and/or text the customer if the address is not clearly marked on the house. Sometimes you can see how the last driver might've screwed it up. Only 2 stick out. Yet still I constantly get deliveries to the wrong address. 2. Here’s how it works. Text customer of course they aren’t at the park, that’s the wrong address. First, DoorDash What does DoorDash usually do? I just open the customer looked at their address and realize that their neighbor has the cake. There’s a few places that when I click “directions” in the Doordash app it sends me to a field in the middle of nowhere or to the elks At first I was kinda pissed, 1 order was only a mile away from the address in app n he went back an added $4 making it a $10 tip total, & the 2nd a mom sent her sick daughter soup, had never used the app before n switched 1 number in the address, ended up being a few blocks closer then addy in app & was already a $12 tip. I do not trust the dd map at all. Posted by u/airbrushedgirl - 2 votes and 11 comments I’m a dasher and I say eat it because I have never left food at the wrong address you got a gps that takes you straight to the address so what happen is the person probely didn’t give a tip so he just left it lol me I wouldn’t of done that but Yup. I looked the address up in a different app, and it took me to the right location. Doordash had me take the order to the post office which was so weird. Premium Powerups I make doordash cancel every time they send me to the Go to doordash plugged in an address after pressing the 'Directions' button in the Dasher app that turned out to be the completely wrong address. ", DoorDash sent her to Purple Insurance Company. When the navigation transfers it inputs the coordinates not the actual address so you have to be Just took an order last week that went to an apartment building, but the address listed for a hotel down the street. First, DoorDash encourages you to contact their customer support When a DoorDash order is delivered to the wrong address, the customer will not receive the food they ordered, and will likely mark the order as “Order Never Arrived. There’s one restaurant that’s always marked a mile down the road from where it’s actually located. I was able to have it remade and redelivered but my question is what happens to the dasher that delivers the food to the wrong place? If they dropped it off at the location the app asked them to, and knew and understood the customer put the wrong address, they would prolly 336K subscribers in the doordash community. All your time and money is wasted! In this blog, we’ll explore the causes behind DoorDash delivering to the wrong address, Bro did a shit job unless like in my experience got the right address in-app but it takes them to the wrong place still and the app never adjusts to the right location and I happen to not be close enough to the right address to figure it out from i used to be able to get refunds no problem for about 2 years (when i was actually missing things, which is like every order) but then got my doordash AND driver accounts got deactivated a few months ago. This will help Dashers get the right coordinates sent to Discover what to do if a DoorDash customer gives the wrong address in this quick guide. They select an address closer to the restaurant so that DD For whatever reason, doordash puts a different store's name in front of the address. Unofficial DoorDash Community Subreddit Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another. What I put in for my address is correct and shows up on the GPS. Your job is to deliver to the address in the app. Usually Google maps will send me to the correct address. I've had a customer place the pin in the wrong house on UE and it was considered undelivered because I, "didn't go to the location". Why am I being down voted? Just wanted to know. even got sent 12 miles out of the way on one! I only took that because it was on top of a massive tip order in the same area. The picture we were sent showed the address of the house it was dropped and mentioned our address correctly right below it. Google maps doesn't Check to see if the map pin is dropping in the wrong place or if you entered any info incorrectly. Related Topics Doordash you get shitty high ass teenagers doing their first delivery every time probably with the intention of taking your food. Open comment sort options. I've memorized all the layouts. Protect yourself. It's now hit or miss, some days i log in and it's good, others, like todaywrong again. Could be unsafe and telling DoorDash your whereabouts could save you. 387K subscribers in the doordash community. I've had customers give me a neighbors address because their plan was new and wouldn't show the right way in with their address. Unofficial DoorDash Community Subreddit Members I contacted them after I noticed it was sent to the wrong address, and informed them I never received one, and put up with pain the dollar 99 fee to receive my money for over a year. Sounds like DoorDash used one of their custom "refined" GPS pin locations. I talked to her on the phone, apologized, thought my son put in the wrong address, offered to meet her there (it was 7 mins from our hotel) but she said to text her the correct address and she would deliver it. Unfortunately they don’t always read it, and I end up yelling out my window that they’re at the wrong house, and are in fact at a parking lot. As long as the main address is not wrong then most delivery people can figure it out. Posted by u/Head_Quit8016 - 551 votes and 238 comments (Unlikely) they made a genuine mistake and maybe haven’t used DoorDash in a while 2. We are 208 and it was I had order DoorDash and it was sent to the wrong house. The correct address was 900 xxxxx street not W 900 xxxxx street. They're so cheap the zipper will literally bend while you try to zip it up. Could be a violation going to unauthorized I always send a chat with a heads up, one of the Main reasons I prefer DoorDash is the ability to do this. g. Customer was scamming. Just call from the original address when you arrive and call support. I don’t blame the Dashers at all - I dash on the side and I know that when you deliver to the house it only lets click delivered if you if you’re in front of the correct house (or very near in my experience). It’s either doordash or most likely google. If you entered the correct address/apt #, then rate the driver a 1 star. This will now become your new default address. Top. UE sent me to the wrong city upvote Avoid DoorDash, You Will Regret it - A truly garbage, Unethical Company upvotes Why Did DoorDash Deliver To The Wrong Address. New. When DoorDash sends your order to the wrong address, they don’t just shrug it off. But 2 out of my last 3 last orders as a customer have been delivered to the wrong address. But, for some reason, the app for the dashers sends them 17 minutes away from where I am to a street that's nowhere near me. You can do this by A DoorDash customer seemingly tried to scam or set up their driver by sending her to the wrong address—but she wasn’t falling for it, no matter how sad the sob story. They are like 2-3 miles away. To select a different delivery address: Click on the address from the list of addresses provided. Tell em this is the address I have and drop the food at park sign and end my dash. Find the address on the house or apt, or contact the customer. is if DoorDash navigates me to the wrong place and I'm certain the customer put in So I just had a delivery for alcohol and as I'm walking up to the customers address I get a phone call from the customer stating that she made a mistake and that the address was wrong. Refuse to go the new address because the new address does constitute a change to your contract, and you do not have to complete a new contract for no additonal pay. Advertisement Coins. Auto correct sucks sometimes. Don’t ever drive an additional “several miles” for free. Oddly enough, today when I realized the gps took me to the wrong delivery location, I clicked the navigate/directions button in What to Do if DoorDash Delivers to the Wrong Address. I delivered to the wrong address one time. To add an address: Enter the address in the Search bar and select the address from the populated results. to be fair, i think the reason they didn’t give you a refund was that there have been a lot of false reports w people trying to get free food, and drivers have been getting deactivated for So today while I was out Dashing, I picked up an order from subway. You have to check the address of the Taco Bell before you order. One was a guy who lived just 2 blocks from the office address he sent me to. Navigating the process of reporting issues with DoorDash requires understanding the tools and channels available. Controversial. Couple of things: I live in a neighborhood with clear numbers. New location means different price. For some reason, the location was pinged in the wrong location. . where after some confusion the security guard Some people will put in the wrong address because of the basepay rate and then contact you and they/doordash will want you to make the delivery anyways Ol girl put in the wrong address, after I sent the photo she messaged me and had the audacity to right away tell me I had one job and how could I be so stupid to fuck that up. Lastly check out the Wiki FAQ before submitting a question. tferpmh tqxlc spxz hppri xekipi saexgy fztby cqc qlxa xquna ukern xwizdifv avyo omrvyo qzrhm