Autodiscover not working office 365 Therefore, if the autodiscover does not point to the right environment, it will not load the assigned mailboxes and show many errors. office365 autodiscover does not work Please help. Open Regedit not as admin logged in as the affected user. outlook. One-click surveys for Microsoft 365 First, make sure the Autodiscover CNAME record is in your DNS settings. Jul 26, 2019 · I have a small company my customer with Office 365 subscription of 2 licenses (2 users, 2 computers). Apart from it, one can use Kernel Migrator for Exchange , an advanced Exchange Migration tool for the migration of on-premise Exchange to Exchange, Exchange Jan 30, 2024 · The <x. Jun 27, 2022 · Typically, the root domain lookup would fail in this case, and Outlook would perform an Autodiscover lookup against https://AutoDiscover. Email signatures for Exchange server. com and company2. This won't work if you're using a Mac. Oct 13, 2021 · We recommend checking out the following resources for help in regaining access to your account: For all other Microsoft account sign-in issues, use the Sign-in helper tool. Oct 22, 2024 · Explain reasons why Autodiscover not working when connecting to Office 365 as well as provide solution to fix Autodiscover issue. When autodiscover is not working for an Office 365 account, then it gives the Sep 29, 2022 · Refer to Autodiscover Not Working For Setting up Office 365 Account Autodiscover Not Working For Setting up Office 365 Account blog for setting up Autodiscover for Office 365 account. com was still active on Aug 12, 2020 · The updates necessary for the Exchange Online (Office 365) is not installed on MS Outlook you are using. Sep 9, 2021 · In this article, let us look at different ways of fixing issues related to Autodiscover. Contact your web service provider or the web hosting provider of your domain website and make sure that the web server is not responding to Autodiscover requests. Lets start. Close am office products and teams. In Microsoft 365 projects, make sure Autodiscover works before doing anything else. User cannot connect to their 365 mailbox using Outlook (desktop). Wählen Sie im linken Navigationsbereich Domänen , dann den Domänennamen aus, der vom betroffenen Benutzer verwendet wird, und wählen Sie dann "Problembehandlung Oct 5, 2024 · First: I do not have access to any Microsoft mail-servers, secondly (regarding my private PC) I tick everything technical to ‘automatic’ or ‘default’ – I do not have neither the time or the knowledge to play around with DNS-addresses or the inner-working of Microsoft-stuff. Jan 24, 2024 · When you use the Autodiscover service in Microsoft 365, you experience one of the following issues: You can't create a new Outlook profile. However, if you configure the Autodiscover registry/policy values incorrectly, you may prevent Outlook from obtaining Autodiscover information. Email signatures and disclaimers, email flow and attachment control, automatic replies, DLP and more for Exchange on-prem. . Pointing autodiscover to EX or EXO is essential for an optimal working Exchange environment. Troubleshoot the Autodiscover not working problem. Microsoft 365 and Office; 2013. onmicrosft. Nov 6, 2019 · AutoConfiguration Autodiscover redirect prompt. When you also connect internally to Exchange, take a look in this (hidden) folder; Jan 30, 2024 · In some scenarios, you may want to use Autodiscover-related registry/policy values to control the method(s) used by Outlook to reach Autodiscover. Notably, the user wanted to setup on his phone, and could not without manual settings. I have succesfully employed exchange on Office365 (E3) with myself and a Nov 13, 2021 · So I am testing out using cloudflare for domain dns but am having trouble with autodiscovery not working correctly for office 365 after adding the domain and trying to connect an outlook client. If you're still having issues after adding the Autodiscover CNAME record, try manually setting up Outlook. Please run the Remote Connectivity Analyzer for Office 365 Outlook Autodiscover and provide us the complete report. I would like to share a few lessons I learned in the process: Always ensure the basics work. office. 0 = Office 2013). During the setup, if an admin encounters an Autodiscover not working issue, this can severely hamper the migration project. com for the Value. We are glad to assist. Feb 28, 2025 · Describes an issue that blocks Outlook from setting up a new profile by using Exchange Autodiscover for an Exchange Online mailbox in Microsoft 365. com. After setting up the domain in the new Office 365 account, we got email flowing immediately (verified by logging in with OWA), but we were unable to set up Outlook pointing to the new tenant. com) using their work email to login and changing their primary email to a personal account (other then the work email) and removing the work e-mail in their profile. SARA is a tool from Microsoft that can be used to fix Office, Outlook related problems. In the Office 365 I had two domains, let’s call them company1. Step 2: Scroll down and click on the Download button. Having trouble with Autodiscover and Outlook? Don't worry - our expert guides can help you fix connection issues and get your email back up and running. First, let’s discuss solutions at the server level: Method 1 - CNAME DNS Record. To run the tool, follow the below steps: Step 1: Visit the SARA Tool Download Link. Sep 13, 2022 · autodiscovery-doesnt-work-after-migrating-from-google-suite-to-office-365. Use the below Autodiscover URL to check whether it is working - Apr 27, 2024 · Autodiscover is publish via DNS Registrar and updated, but outlook is not connecting. The way we resolved was by having users login to Microsoft. By adding the CNAME record, users can make the Autodiscover work again. When you create a new Outlook profile, an Internet Message Access Protocol (IMAP) profile is used. 3. It works automatically and the mailbox is connected along with all the folders. Microsoft Exchange Server subreddit. Sep 14, 2022 · After working through the issues over months with the client’s internal team, Microsoft Support, and my team, we finally see light at the end of the tunnel. Oct 22, 2024 · In this blog, we explain simple manual guide and steps to fix Autodiscover Not Working When Connecting to Office 365 issue and their reasons. Resolutions are provided. Have you deployed on-premises Exchange with the mydomain. 0 = Office 2016, Microsoft 365 and Office 2019, 15. Post blog posts you like, KB's you wrote or ask a question. There is a feature called autodiscover that connects with the server with minimum information. User can connect to Outlook (online) through browser. Error: Attempting to send an Autodiscover POST request to potential Autodiscover URLs. As part of the testing and research prior to the migration: Aug 15, 2023 · Dear David Kemper,. Email signatures, disclaimers, automatic replies and branding for Microsoft 365 & Office 365. Try to setup the profile. If it's not, add a new CNAME record with autodiscover for the Name and autodiscover. Process. We had a similar issue. Nov 22, 2022 · Only the credentials (email address and password) help to establish a secure connection. Whether you're a beginner or an IT pro, our resources can help you troubleshoot and resolve Autodiscover issues quickly and easily. When the ExcludeLastKnownGoodUrl value is set to 1, Outlook does not use the last known working AutoDiscover URL. This will help us and others in the community as well. Jan 27, 2023 · There are multiple methods to resolve this issue at both server and user levels. Resolution Sep 7, 2017 · Since migrating to Office 365, we have one user who cannot setup their account by using AutoDiscover on ANY device. I rely on Microsoft to know how to make 365 to work. 0> place holder represents your version of Office (16. I created the new Office 365 subscription with company1. com? 4. OneDrive connects correctly to the user's 365 account. If you set up your Office 365 account on a non domain joined (workgroup) PC from Internet, does the issue persist? Aug 19, 2024 · Also, autodiscover automatically loads all mailboxes for which the user has full access permissions. Outlook has an Auto discover feature that allows users to connect other email service accounts to Outlook with minimum information. Wählen Sie "Administrator" aus, um das Microsoft 365 Admin Center zu öffnen. 2358120-outlook-autodiscover-not-working-after-google-workspace-migration-to-office-365 == Please "Accept the answer" if the information helped you. Good day! Thank you for posting to Microsoft Community. Open forum for Exchange Administrators / Engineers / Architects and everyone to get along and ask questions. Remove HKEY_CURRENT_USER\Software\Microsoft\Office and all sub keys and entries. Autodiscover settings weren't obtained when the Autodiscover POST request was sent. Method 2: Local XML (obtained full file) When the Autodiscover URL did not return any results for you, the above redirect method will not work and you’ll need an XML-file which contains all the Exchange settings. com ( not office. Feb 10, 2016 · 2. Nov 22, 2016 · Email signatures for Microsoft 365. Nov 14, 2023 · Any migration scenario involving Microsoft 365 needs thorough preparation. We verified that it would not work with other devices, and that other accounts can automatically be setup on his devices. SOLUTION. Feb 15, 2019 · I’m helping a customer move a domain with a few mailboxes from one Office 365 tenant to another. As per your mentioned description about "Outlook Autodiscover not working after Google Workspace Migration to Office 365 "To understand the situation and be able to offer you relevant suggestions, we would need a little more information from you. It should allow you to use what is in DNS for the user. com) an. Get started now! Jan 30, 2025 · Melden Sie sich mit einem Administratorkonto beim Microsoft 365-Portal (https://portal. Discover step-by-step solutions to resolve Autodiscover problems and restore Outlook connectivity. Office should act like it has never been touched as that user. com as domain, since the domain1. Apr 15, 2021 · After some mail users are migrated from one Office 365 tenant to another Office 365 tenant, some of the migrated users cannot use Outlook Autodiscover to set up mail profiles for mailboxes on the new tenant, while for other users, Autodiscover works seamlessly. Recently they wanted a new Office 365 subscription were I would pass company1. sfko mfh prxf ixtzbdm uen jko awms fno glu dvxkgdpj ixhqh yxablgmy sgty kkmc kkto